FAQs
Your countertop's cost will be determined by the type of stone
selected from any three of our store
locations, and the
square footage required for your project. For example, if you
choose a stone that costs $65/sq. ft. and your project is a total
of 60 sq. ft., your countertop's estimated cost will be $3900. Any
additional costs associated with the project will be dependent on
the customer's requirements.
Our very transparent
5-step process
(material selection, templating, layout creation, fabrication, and
installation) makes it easy for you to get your new countertops
installed within 2 weeks, depending on the project size. From
selecting your material, to getting your new countertops installed
- we've got you covered.
At KB Countertops, you have the least of worries when it comes to
purchasing a new countertop for yourself. You save major costs
when purchasing a countertop with KB, because you pay only by the
square feet required for your project, where our
5-step process is
included within the price! Financing with us is never a problem,
with an option to do so
12-months interest-free.
Not only do we carry the top-trending, exotic natural stones
imported directly from all over the world, but also carry the top
quartz brands from within the country. Our top of the line,
high-tech machinery allows us to provide you with accurate
countertop measures and cuts, with minimal chances of human error.
If there is ever an error from our end, we also provide free
servicing to fix that error when you
submit a service request.
Once you become a customer with KB, we also provide servicing with
a 10-year warranty (conditions apply) for any service requests
with your countertops.
Our turnaround time from getting your countertop project
templated, to signing the production approval, and installation is
only 2 weeks. For any custom projects, we may require 2-3 weeks.
The templating process involves our skilled templating technician
who measures your project space to accuracy using the latest
laser-templating equipment. This laser templated document is then
further used to create your project's layout using the stone
selected. To read more about our 5-step process
click here.
Good news is, there are no hidden fees!
Our 5-step process
is included within the sq. ft. price of the material you select
for your project. In the case that there are additional requests
from the customer for a custom project, or a requirement that is
variant depending on the type of project - there may be additional
costs associated with your project.
Yes, we absolutely do! In addition to accepting different forms of
payment, we also provide you with an option to
finance your countertop
through us 12-months interest free!
In certain projects, a seam is required depending on the size of
the project, material selection (length and width of the slab),
and vein-matching of the cut pieces. The reason seams are required
to conjoin two pieces of countertop material, is because it is a
logistic challenge to cut an entire piece of countertop in one
shape, as well as a transportation challenge due to the countertop
pieces weights. Due to safety reasons concerning our installers,
we always recommend creating proper seams during installation.
Rest assured, our cutting machine cuts your countertop material
accurately to ensure there is no mismatch when creating the seam,
and our installers are skilled experts that will conjoin seams to
perfection. Learn more about how seams are created in our Youtube
video.
Marble and Granite are two entirely different materials for
countertops. While both materials are excellent to use for
countertops, the difference depends on the usage of the
countertop. To learn more about the pros and cons of different
countertop materials and to understand what countertop material
might be the best option for you, visit our Youtube
channel.
Our stores are open Monday through Thursday from 9:00 AM to 6:00
PM, Fridays from 9:00 AM to 5:00 PM, and Saturdays from 10:00 AM
to 4:00 PM. Our Hillsborough (North Tampa) store is open 7 days a
week, including Sundays 11:00 AM to 3:00 PM. To get more
information on store hours and locations, visit
Our Locations
page.
You don't have to worry about bringing anything when you come to
visit our showroom, but it would be helpful if you were able to
bring a rough drawing of your countertop project. Our design
coordinators will be here to help guide you through the stone
selection process, as well as walk you through
our 5-step process.
We strictly recommend that the templating process is done after
you have completed your cabinet renovations (adding/removing),
and/or adding any other fixtures to your project space. Once all
the renovations are complete, we send our templating technician to
conduct an accurate template measurement of your project space.
The reason we recommmend doing it this way is due to the fact that
we have to ensure that your project's final template is accurate.
If there are renovations made after the final template is
conducted, your new countertop may not fit to accuracy.
All our countertop slabs are required to be a minimum of 3 cm as
per the industry standards and professional recommendations.
We only carry Granite, Quartz, Quartzite, Marble, Dolomite, and
Soapstone Countertops. To check out our collection, visit our
Shop
page.
All 3 of our stores have an extensive, hand-picked selection of
stones based on area. To check out our stone selection visit our
Shop page.
Our installment team usually takes 4-6 hours to complete one
installation, depending on the size of the installation as well as
the complexity of the project.
Unfortunately, we do not provide tile backsplash options. The only
backsplash option we do provide is using the same countertop
material for your backsplash, which is also a trending kitchen
design idea. To learn more about full-height backsplash, check out
our
Youtube video.
Yes, we do carry remnants depending on availability at each store
location.
Unfortunately, we do not. We only carry Granite, Quartz,
Quartzite, Marble, Dolomite, and Soapstone Countertops.
We are proud that we carry some of the nation's best quartz
brands. We work directly with Terranova, Cambria, Umi, Radiant,
Silestone, Caesar stone, etc.
Depending on the distributor, a normal ranging quartz slab is 127
inches long x 64 inches tall. They also come in a jumbo size
meauring 136 inches long x 72 inches tall.
Typically, natural stone slabs vary in sizes due to the difference
in type of material. However, a normal ranging natural stone slab
is usually 120 inches long x 70 inches tall.
Not to worry, whenever customers are unaware of which material
might suit their project best, our design coordinators will be
there every step of the way to guide you through the best material
for your project. Our
blogs and
Youtube channel
carry a lot of helpful information that you can browse through
prior to visiting our showrooms, so you may have a better
understanding of different materials.
We understand that you may need a countertop project done and may
not always have the time to visit our showrooms. For your
convenience, we do provide
free in-house estimates
which you can schedule by filling out the form on our website, or
give us a call during our
business hours.
Yes, our previously used business name was KB Factory Outlet. We
have rebranded ourselves to KB Countertops as of 2022, although we
provide the same services with addition to many more perks for our
customers.
When you request an
in-house estimate,
our design coordinators will reach out to you and schedule an
appointment at your home. The design coordinator will come to your
house to measure your countertop project space, and provide you
with a basic estimate for your project. If you agree with the
estimate provided, a sales agreement may be signed the same day.
You would then be required to visit our showroom for stone
selection. If you cannot visit our showroom, we can always bring
certain stone samples to your home during the scheduled in-house
estimate, you will just have to let our design coordinator know
prior to scheduling your appointment.